Surge in global tech outages Days after a faulty cybersecurity update from CrowdStrike hit 8.5 million Windows devices, airlines and other companies are still experiencing technical problems and recovery could be lengthy 1 System impacted by Crowdstrike update 2 Servers: CrowdStrike software at fault operates at what’s called kernel level of computer 3 CrowdStrike bug: Causes Windows computers to crash to Blue Screen of Death before users can take any actions to correct it Kernel level: CrowdStrike’s software can do more to detect cyberattacks on Windows servers Tech outage loses ($ billions) 2018 2.7 2019 3.5 2020 4.2 2021 6.9 2022 10.3 2023 12.5 2024 CrowdStrike outage: Estimated at $1 billion-plus 2018-23: FBI’s Internet Crime Complaint Center reports loss of $40.1bn Global flight cancellations and delays Friday: 5,171 cancelled 46,013 delayed Saturday: 2,881 cancelled 35,204 delayed Sunday: 2,962 cancelled 34,556 delayed Monday: 1,295 cancelled 18,935 delayed Sources: CNN, CrowdStrike, FBI, FlightAware, Reuters Picture: Microsoft © GRAPHIC NEWS