Snapchat’s shrinking fortunes Snapchat’s active user base shrunk by three million people in the second quarter of 2018, the company’s first ever such decline WIN SOME, LOSE SOME Snap’s net additions to daily active users (millions) 25 20 15 10 5 0 -5 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q2 Q4 Q1 Q2 Q2 Q4 Q1 Q2 2014 2015 2016 2017 2018 Dramatic downturn from same quarter in 2016 -3 Snap: California-based company serving augmented reality and video advertisements to its young adult audience BILLION DOLLAR BLUNDERS Feb 21, 2018: Reality TV star Kylie Jenner tweets her disapproval of Snapchat app redesign, knocking $1.3bn off Snap’s market value Mar 15: Snapchat advert for “Slap Rihanna” game attracts singer’s anger – market value falls $800m Snap Inc share price May 2: Redesign blamed for 15% share price plunge Mar 2, 2017: Snap floats on New York Stock Exchange, closing 44% up in first day trading May 11: Second redesign attempts to undo many of previous update’s changes Nov 29, 2017: Snapchat redesign alters order stories appear and makes it harder to find friends on “send” page $13.12 $24.48 $32 24 16 8 0 Mar 2, 2017 Jan 1, 2018 Aug 7 Sources: Recode, Fortune, CNBC, CNN, The Independent, Snap Pictures: AP © GRAPHIC NEWS