Über vows to fix company image

Uber is vowing to improve following a series of ugly revelations and high-profile departures that have hurt the ride-hailing firm’s reputation

Late January: Uber reportedly loses more than 200,000 customers in one weekend after being accused of breaking New York City taxi strike amid protests over President Donald Trump’s immigration ban

Feb 2: Uber CEO Travis Kalanick (centre) steps down from position on Trump’s business advisory council following intense public criticism of his ties to U.S. administration

Feb 21: Kalanick orders internal investigation, led by former U.S. Attorney General Eric Holder, into claims of sexual harassment and sexism at Uber made in blog post by former employee Susan Fowler (left)

Feb 23: Google self-driving car spinoff Waymo files federal lawsuit accusing Uber of stealing its laser sensor technology

Feb 28: Kalanick forced to apologise after being caught on dashcam video cursing at one of his drivers over pay rates

Mar 8: In wake of New York Times exposé, Uber pledges to ban use of “Greyball” software tool, which allegedly helps its drivers evade regulators in cities that oppose ride-hailing service

Mar 19: President Jeff Jones (right) and mapping chief Brian McClendon both resign – latest in string of executives to leave Uber, including AI Labs head Gary Marcus and
engineering director Raffi Krikorian
 
End March: Uber planning to release first diversity report as part of commitment to fix company’s perceived male-dominated culture


Sources: Bloomberg, FT Pictures: AP, SusanJFowler.com/Shalon Van Tine © GRAPHIC NEWS