McDonald’s global woes hit home McDonald’s is to restructure its business as it struggles with its brand image, market position and unpopular menu changes DOW JONES SHARE INDEX May 4 close: $96.13 (after hours: $95.89) 20 30 40 50 60 70 80 90 100 110 $ 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2006: McDonald’s sells 90% stake in Chipotle Mexican Grill chain for $1.5bn. Today worth $18.8bn and major rival to McDonald’s 2012: Global revenue falls for first time in nine years 2014: Asia tainted chicken meat scandal 2015: Steve Easterbrook becomes third CEO in 10 years 2014: Global net income falls nearly 15% First quarter, 2015: Global earnings down 2.3% GLOBAL CHALLENGES FACING MCDONALD’S U.S.: Rival fast-food outlets capitalising on demand for healthier food, made with fresher, natural ingredients Europe: Sales hit by high-end burger chains and outlets focusing on Mexican and Japanese food Latin America: Deepening economic crises, and problems catering to local tastes better provided for by smaller local competition Russia: Half of its 440 McDonald’s restaurants under investigation for health and safety failures, amid deteriorating relations with U.S. Japan: Customers angered by cost-cutting measures and concerns over food hygiene China: Customers still wary after undercover TV investigation accuses company of using mainland supplier that relabelled expired meat India: Legal dispute with former partner hindering expansion amid surging demand for its chicken and vegetarian meals Sources: Fortune, Time, Financial Times, wire agencies words 241